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Privacy Policy: The personal data that you give us is yours and we keep it safe and private. We will only access your account to help you with a problems you might have. We do not upload any files unless you ask us to. We log all access to all accounts by IP address, so we can always verify that no unauthorized access has happened. ____________________________ Personal Information We Collect When registering on our Site, you are asked to enter your name and email address. This allows us to send you updates, essential information, and invoices if you upgrade your account. When you personalize your profile, you may also enter your mailing address and phone number. We’ll never sell your personal info to third parties, and we won’t use your name or company in marketing without your permission. ____________________________ When We Collect Information We collect information from you when you register on our Site, browse the Site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, use live chat, or enter information on our site. ____________________________ How We Use Your Personal Information Customer Service is extremely important to us. When you write to www.Gr00nd.com with a question or to ask for help, we’ll keep that correspondence, and the email address, for future reference. When you browse our marketing pages, we’ll track that for statistical purposes (like conversion rates and to test new designs). We also store any information you volunteer, like surveys, for as long as it makes sense. We may also use the information we collect from you when you register, upgrade your account, place an order, respond to a survey or marketing communication, browse the Site, or use certain other site features in the following ways: Site Enhancements & Customer Service To create a more personalized experience on the Site To improve, optimize, and maintain our Site To deliver content and/or product offerings To better service you, especially by responding to your requests, comments, and questions To develop and provide search, learning, and productivity tools and additional features Orders & Fulfillment To quickly process orders To communicate order information with you and the supplier who will fulfill the order In some cases, to create invoices which are included in orders ____________________________ How We Share Your Personal Information All of your personal data is stored safely within a secured network. Only a limited number of people have access to this network, and they have been granted special access rights. All data is encrypted via Secure Socket Layer (SSL) technology when transferred from our servers to your browser. This means that all sensitive information (such as credit card info) is encrypted via SSL technology. All transactions (subscriptions, orders, & transaction fees) are processed through a gateway provider and are not stored or processed on our servers. We do not have access to this information aside from the last 4 digits of your credit card as an identifier. ____________________________ Data Retention To delete all of your online account information from our database, sign into and go to the Personal Data tab under Edit Profile. From there you can modify and/or remove your personal data. You may also request to delete your account under the Personal Data tab. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping. ____________________________ Third Parties As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising by: FACEBOOK – https://www.facebook.com/settings/?tab=ads GOOGLE – https://www.google.com/settings/ads/anonymous Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/ ____________________________ Your Rights Subject to any exemptions provided by law, if you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at pax@gr00nd.com to obtain this information. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. ____________________________ Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. ____________________________ Contact Us For more information about our privacy practices, if you have questions, to get in touch with our Data Privacy Officer, or if you would like to make a complaint, please contact us by e-mail at pax@gr00nd.com Returns This supplier follows a 14-day return policy during which a retailer must inform the supplier that they would like to return an item. The item must be undamaged, unworn, and unused with tags still attached within 14 days of the notification that the item will be returned. The supplier will also provide a return/refund policy for any damaged or defective items as long as any claims are placed within the agreed upon 5 days of the item being received. Customers will contact the retailer with any requests for return and the retailer will then contact the supplier.

Email us:
Pax@gr00nd.com
Info@gr00nd.com

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